Welcome to Samayra Healthcare Pvt Ltd By accessing and using our website at Samayra Healthcare Pvt Ltd, you agree to comply with and be bound by the following General Terms and Conditions. Please read these carefully before making any purchases or using our services.
Samayra Healthcare Pvt Ltd is an online store selling high-quality hoodies and apparel. Our contact information is as follows:
By accessing or using this website, you agree to use the site for lawful purposes only. You agree not to use the website in any way that may damage, disable, or interfere with its functionality.
All products listed on the website are subject to availability. While we strive to maintain accurate stock information, availability may change without notice. We reserve the right to discontinue any product at any time.
Prices are listed in Indian Rupees (INR) and are subject to change without prior notice. Payment for orders can be made through various methods offered on our site, including credit/debit cards, wallets, and other approved online payment systems. By making a payment, you confirm that the payment details provided are correct and authorized.
To place an order, you may be required to create a user account with a username and password. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy to learn more about how we collect, use, and protect your personal data.
All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of Samayra Healthcare Pvt Ltd or its content suppliers and is protected by intellectual property laws. You may not use any content from the website without express written permission.
We make every effort to ensure that the information on our website is accurate and up-to-date. However, we cannot be held responsible for any errors or omissions in the content or for any damages that may occur as a result of using the site.
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes relating to these terms shall be subject to the jurisdiction of the courts in India.
Samayra Healthcare Pvt Ltd reserves the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page with the revised date. Please check this page periodically to stay informed.
We collect two types of information:
We use the information we collect for the following purposes:
We value your privacy and will not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to facilitate services such as payment processing, shipping, and marketing. These providers are contractually obligated to use your information only to perform the services we request.
We may also disclose your information if required by law, regulation, or legal request.
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. Our website uses SSL encryption to secure sensitive data, such as payment details, during transmission. However, please be aware that no method of online transmission is 100% secure, and we cannot guarantee the absolute security of your information.
We use cookies and other tracking technologies (e.g., web beacons, analytics tools) to collect information about your browsing behavior. Cookies help us improve the functionality of the website, personalize your experience, and analyze how visitors interact with the site.
You can manage cookie settings through your browser’s preferences, but please note that disabling cookies may affect your ability to use some features of the website.
Our website may contain links to third-party websites. These external sites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
You have the following rights regarding your personal information:
If you would like to exercise any of these rights, please contact us using the details provided below.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Samayra Healthcare Pvt Ltd reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Thank you for shopping with Samayra Healthcare Pvt Ltd. We strive to provide you with a seamless shopping experience and timely delivery. Below is our general shipping policy for all orders placed on our website, Samayra Healthcare Pvt Ltd.
Once you place an order with us, it will be processed within 1-2 business days. Please note that orders are only processed on business days (Monday to Friday, excluding public holidays).
We aim to deliver your products within 5-7 business days from the date of order processing. Delivery times may vary based on your location, product availability, and external factors such as weather or courier delays.
We offer standard shipping for all domestic orders within India. Shipping costs are calculated at checkout based on your delivery address. You will be able to view the exact shipping charges before completing your purchase.
We currently only deliver to addresses within India. Unfortunately, we do not offer international shipping at this time.
Once your order is shipped, we will provide you with a tracking number and a link to track the status of your delivery. You can check the status of your shipment at any time through the courier's website.
While we strive to deliver your order on time, certain factors such as high demand, courier delays, weather conditions, or unforeseen events may cause delays. We will notify you of any significant delays and work to resolve the issue as quickly as possible.
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for any delays or non-delivery caused by incorrect or incomplete address information. If you need to update your shipping address, please contact us immediately at delhiclinic2014@gmail.com.
We take care to package your items securely to ensure they arrive in perfect condition. All products will be packed using appropriate materials for safe transit.
In the unlikely event that your order arrives damaged or is lost during transit, please contact us within 7 days of receiving your order. We will assist you in resolving the issue, either through a replacement or refund, as per your preference.
Return Window: Returns can be placed within 3 days of receiving your order. After this period, we are unable to accept returns.
Condition for Return: Items must be unused, unworn, and in their original packaging with all tags attached.
Return Process: To initiate a return, please contact us via email at delhiclinic2014@gmail.com within 3 days of receiving the product. We will guide you through the return process and provide instructions.
Refund Processing Time: Refunds will be processed and credited back to your original payment method within 5-7 business days after we receive the returned item. Please note that the time for the refund to appear in your account may vary depending on your payment provider or bank.
Customer Responsibility: Shipping costs for returns are the responsibility of the customer unless the item is defective, damaged, or incorrect. In such cases, we will cover the return shipping costs.
If your order arrives damaged, defective, or incorrect, please contact us immediately at delhiclinic2014@gmail.com. We will arrange for a replacement or issue a full refund, depending on your preference.
If you wish to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will cancel it and issue a refund. Once the item is shipped, it will follow our return and refund process.
Once your refund has been processed, you will receive an email confirmation. If you do not see the refund within 7 business days, please reach out to us for further assistance.
