Returns & refunds

What happens if something is wrong with your order.

Returns

These are Ayurvedic wellness products. For health and safety reasons, a product cannot be returned or exchanged once it has been dispatched, unless it arrived damaged, tampered with, or is not what you ordered.

Damaged, tampered or wrong item

Tell us within 48 hours of delivery on +91 78270 59195 with a photo. We will replace it or refund you in full.

Payment problems

If a payment went through but no order was created, or you were charged twice, tell us and the extra amount is refunded to the same account within 7 working days.

Refund method

Refunds are made to the original payment method through our payment partner.

Cancellations

To cancel an order, call or WhatsApp us before it is dispatched. Once a parcel has left, it cannot be cancelled.

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